Apply for new Service

• Completed application and agreement for supply of electricity form.
• Two valid forms of government-issued identification.

Acceptable forms of government-issued identification include:

• Passport
• Driver’s license
• National Health Insurance Card
• National Insurance Board Card

• For proof of ownership, submit a certified copy of the TCIG Land Register.
• If renting, the owner must complete the FortisTCI Owner’s Consent form, submit his or her valid government-issued identification and a certified copy of the TCIG Land Register. The owner or landlord must also provide the correct 911 issued address and meter number.
• Property managers must present a letter from the property owner authorizing the manager to act on the owner’s behalf.
• Connection fee and deposit.
• In the event that a line extension of more than eight poles is required, additional fees will apply.

Security Deposit

A security deposit must be paid before service connection. Deposits are used to cover outstanding balances upon the closure of an account.

$150.00 Security Deposit (TCI Nationals)

$250.00 Security Deposit (Non-Nationals)

$100.00 Installation/Service Charge

General Information

• An applicant credit check is performed before account opening.
• Service connections usually take 24 to 48 hours where there is an existing meter.
• Cheque payments that are returned for non-sufficient funds (NSF) will result in a penalty of $50.00. The account may also be subject to a "CASH ONLY" status.
• Once a service connection is disconnected, there is a charge of $50.00 for reconnection. The reconnection fee must be paid with the account balance before service is reinstated. Reconnections usually take 24 to 48 hours to complete after payment is received.
• The installation service fee is non-refundable. Deposits for accounts in good standing are refundable upon termination of service.

Customer Forms

• Supply of Electricity Form
• Account Closure Form
• Owner's Consent Form
• Personal Guarantee Form
• Dusk to Dawn Light Application Form

• Completed application and agreement for supply of electricity form.
• Valid business license.
• If the applicant is registered as a company:
  • Company registration
  • Recent certificate of good standing
  • Register of officers and directors
• FortisTCI Personal Guarantee of Payment form
• Two forms of valid government-issued identification of directors(s) or owner(s).

  Acceptable forms of government-issued identification include:

  • Passport
  • Driver’s license
  • National Health Insurance Card
  • National Insurance Board Card
• For proof of ownership, submit a certified copy of the TCIG Land Register.
• If renting, the owner must complete FortisTCI Owner’s Consent form, and the owner or landlord must provide the correct 911 issued address and meter number.

Security Deposit

A security deposit must be paid before service connection. Deposits are used to cover outstanding balances upon the closure of an account.

$250.00 Security Deposit (All Applicants).

$350.00 Installation/Service Charge.

$750 Installation/Service Charge (Three-phase Service)

Security deposit for three-phase service is a minimum of six weeks estimated electricity consumption.

Customer Forms

• Supply of Electricity Form
• Account Closure Form
• Owner's Consent Form
• Personal Guarantee Form
• Dusk to Dawn Light Application Form

• An application for the installation of new service takes three (3) to four (4) weeks for processing.
• There is a $750 installation and service charge, and a deposit of a minimum of six weeks estimated electricity consumption for three-phase accounts.
• Applicant must meet with FortisTCI planning engineers regarding new developments that will require additional electrical poles or underground excavation. If a line extension of more than eight poles is required, additional fees will apply.
• Applicant must install a meter for temporary and permanent service that meets standards set by the National Electrical Code (NEC). All meters must be able to accommodate a FortisTCI lock and ring.
• Two forms of valid government-issued identification of directors(s) or owner(s).
• Service connections are changed from temporary to permanent after the submission of an Electricity Supply Permit issued by TCI Government Planning Department.

General Information

• An applicant credit check is performed before account opening.
• Service connections usually take 24 to 48 hours where there is an existing meter.
• Cheque payments that are returned for non-sufficient funds (NSF) will result in a penalty of $50.00. The account may also be subject to a "CASH ONLY" status.
• Once a service is disconnected, there is a charge of $50.00 for reconnection. The reconnection fee must be paid with the account balance before service is reinstated. Reconnections usually take 24 to 48 hours to complete after payment is received.
• The installation service fee is non-refundable. Deposits for accounts in good standing are refundable upon termination of service.

Customer Forms

• Supply of Electricity Form
• Account Closure Form
• Owner's Consent Form
• Personal Guarantee Form
• Dusk to Dawn Light Application Form

• Completed application and agreement for supply of electricity form.
• For proof of ownership, submit a certified copy of the TCIG Land Register.
• If renting, the owner must complete FortisTCI Owner’s Consent form, and the owner or landlord must provide the correct 911 issued address and meter number.

Submit the follow:

• Owner’s Consent Form
• Owner’s ID
• Owner’s proof of ownership
• Directors IDs

Customer Forms

• Supply of Electricity Form
• Account Closure Form
• Owner's Consent Form
• Personal Guarantee Form
• Dusk to Dawn Light Application Form