Dear Valued Customer,
Fuel factor rates on January's electricity bill will increase by up to 4% across some service territories...
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The Fuel Factor rate on your electricity bill represents the cost of fuel purchased in a month to generate electricity. This rate rises and falls with fuel prices on the global market and is beyond the Company’s control. It is charged per kilowatt hour of electricity used.
The rate is calculated as set out by law, and there is no markup by FortisTCI on the cost of fuel. The calculation of the rate is authenticated each month by the Government’s Energy and Utilities Commissioner’s Office before the release of bills. The fuel factor rate is a common charge from electric utilities and may be called by other names, for example, energy charge or fuel surcharge. Monitor our fuel factor rate notices so you can know what to expect on your electricity bill.
Dear Valued Customer,
Fuel factor rates on January's electricity bill will increase by up to 4% across some service territories...
Dear Valued Customer,
We have been closely monitoring the impact of recent external shocks on market fuel prices, which have trigge...
Dear Valued Customer,
We are closely monitoring the impact of external shocks on market fuel prices, which continue to trigger incr...
Dear Valued Customer,
Lower fuel factor rates have been reflected on electricity bills over the past several months. The impact of...
Dear Valued Customer,
Since the beginning of the year, fuel factor rates on electricity bills have declined by nearly 40% across mo...
From July to September, FortisTCI conducted nearly a dozen Community Conversations sessions across the islands, engaging customers and sta... Read More
